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Ethics, Scope of Service and Consumer Protection

Protecting the public and members through inspectable responsibility, transparent scope and fair procedures.

Effective: Version: 2.0 Applies to members, instructors, certificate holders, partner organizations and representatives
Nature of this code: This is an internal membership and program-governance standard. It is not a government licence, a regulated professional standard, a guarantee of service quality or a guarantee of results. Members remain responsible for all laws and professional rules that apply where they operate.

1. Core principles

  • Integrity: Identity, experience, methods, certificates, prices, delivery times and limitations must be accurate and verifiable.
  • Respect and autonomy: Respect a client's beliefs, scepticism and right to refuse. Do not pressure, manipulate or create dependency.
  • Informed agreement: Explain the nature, scope, price, data use, cancellation and refund rules before service begins.
  • Competence and scope: Offer only services supported by one's education and experience, and stop or refer when a need is outside that scope.
  • Confidentiality and minimization: Collect only what is necessary, restrict access and delete data according to the stated retention policy.
  • Traceable responsibility: Keep necessary consent, delivery, change, complaint and decision records. Do not use “the system said so” to avoid accountability.

2. Nature and boundaries of service

Feng Shui, I Ching, destiny-analysis and related content must be described as traditional knowledge, cultural practice, symbolic interpretation or a tool for personal reflection. It must not be presented as proven by medicine, psychology, quantum physics, genetics, neuroscience, government or modern science unless independent, reviewable evidence actually supports that statement.

  • Do not diagnose or treat medical or mental-health conditions, or replace licensed care.
  • Do not give legal conclusions, litigation strategies, investment recommendations or financial return guarantees.
  • Do not assist manipulation, stalking, harm, discrimination or unlawful conduct.
  • For building, fire, structural, real-estate, financial or other regulated matters, recommend an appropriately qualified professional.

3. No fear, guarantees or coercive selling

A member must never use curses, disaster, illness, death, relationship breakdown, financial loss, missed timing or similar fear narratives to compel payment, renewal, purchases or rituals.
  • Do not claim “100% accurate,” “guaranteed success,” “guaranteed luck change,” “the only authority” or an unverified “highest global standard.”
  • Do not describe GFSA membership or an internal certificate as a government licence, statutory qualification or quality guarantee.
  • Do not fabricate testimonials, cases, rankings, research, partnerships or success rates.
  • Do not split an ordinary service into opaque, fear-driven repeat purchases.

4. Price, delivery and aftercare

  • Before payment, disclose the total price or reasonable range, inclusions, delivery time, revisions and extra charges.
  • Provide cancellation, rescheduling, refund and non-delivery rules before payment.
  • Separate calculations, sources, traditional interpretation, personal judgment and uncertainty in the deliverable.
  • For significant decisions, encourage alternatives and relevant licensed advice rather than offering only a conclusion.

5. Privacy, cases and artificial intelligence

  • Birth information, location, photographs, home address, family relationships and consultation records are sensitive data.
  • Do not publish, market, share or use a case to train AI without specific permission.
  • Public cases must be properly de-identified; removing a name alone is not sufficient.
  • Disclose material AI generation or assistance and require review by a named responsible person.
  • Keep the AI output version and time, and allow the client to challenge, delete or request human handling.

6. Minors and crisis situations

Services involving minors require appropriate guardian consent and must not create fatalism, fear or dependency. If a person mentions suicide, self-harm, harm to others, domestic violence, abuse, severe mental-health crisis or immediate danger, stop predictive or symbolic interpretation and encourage immediate contact with local emergency services, a crisis line or a qualified professional. GFSA does not provide emergency support.

7. Public profiles, advertising and conflicts

  • Public member information is subject to identity and content review. Review is not a government background check or a guarantee of results.
  • Paid referrals, commissions, partnerships and conflicts that could affect judgment must be disclosed.
  • GFSA may require correction, suspend publication or remove pages, advertising and certificate displays that breach this code.

8. Complaints, investigation, discipline and appeal

  1. Anyone may submit information through the complaint channel and receive a case reference.
  2. GFSA will first assess scope, immediate risk and conflicts before assigning a handler.
  3. The respondent will have a fair opportunity to understand the allegation and provide evidence.
  4. Measures may include education, correction, warning, profile suspension, membership suspension or withdrawal of an internal certificate.
  5. An appeal may be submitted within the period stated in the decision and should be reviewed by a person not involved in the original decision.

GFSA does not determine criminal, civil or regulated professional liability. Suspected illegality, immediate danger or matters outside GFSA's authority should be directed to the appropriate authority.

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