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Claims-language policy

These rules help members and institutions describe services responsibly. Automated flags support—but never replace—human review in context.

How to use this policy

Allowed examples are responsible framing, not pre-approval of a complete advertisement. Restricted wording requires current, specific evidence and human review. Prohibited wording must not be published. The rules apply to member, institution, service, case and editorial public content.

Allowed framing

Qualify the evidence level

Distinguish traditional, cultural and observational material from scientific causal evidence, with a verifiable source.

Safer replacement: Say “according to the cited traditional source / case observation”; do not expand it into proven causation.

Allowed framing

Clear scope boundary

State clearly that the service does not replace medical, mental-health, legal or investment advice and does not guarantee outcomes.

Safer replacement: Use a verifiable, non-absolute scope statement that does not create fear.